Ku988 Privacy Policy — Your Data, Our Responsibility

Introduction & Commitment

Welcome to the ku988 platform. We believe transparency and security are the foundation of a trustworthy online betting experience. This Privacy Policy explains what data ku988 collects, how it is used, and how it is kept safe.

This policy applies to ku988's website, mobile app, and all digital services. By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully.

Ku988 has published this policy in Bengali specifically for users in Bangladesh, so every member can understand it with ease. Protecting your privacy is an ethical responsibility we take seriously — always.

What Data We Collect

Various types of information are collected when you register and use ku988's services. Below is a detailed breakdown of what data is collected and under what circumstances.

• Information provided at registration is collected directly
• Technical information is collected automatically while you use the platform
• Identity verification documents are collected as part of the KYC process
• Conversation details are recorded when you contact customer support

How Your Data Is Used

All data collected is used solely for specific, legitimate purposes. ku988 never uses your information unnecessarily. Below, we clearly outline exactly what your data is used for.

• For account creation, verification, and management
• To process deposits and withdrawals
• To prevent fraud and money laundering
• To send personalized bonuses and offers
• For analytics to improve platform services
• To fulfill legal obligations
• For customer support and issue resolution

You can opt out of our marketing communications (SMS or email) at any time. However, we may continue to send essential service-related messages.

Data Sharing & Third Parties

Ku988 never sells your personal data to third parties for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances.

• Payment processors (bKash, Nagad, Rocket) — to process transactions
• KYC Verification Provider — for identity verification
• Law Enforcement Agencies — when legally required
• Technology Partner — for platform operations (NDA-protected)

All our third-party partners operate under strict Non-Disclosure Agreements (NDAs). They only receive the data necessary for their specific role — nothing more.

Cookie Policy

Ku988 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable all non-essential cookies through your browser settings. Please note that doing so may limit certain features of the platform.

Data Retention & Deletion Policy

Ku988 retains your data only for as long as necessary. All data is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Active account data — retained for the duration of account activity
• Transaction data — 5 years (legal obligation)
• KYC documents — deleted 5 years after your last transaction
• Customer Support Records — 3 Years
• Marketing Preferences — Opt-Out Anytime

You may request deletion of your data; however, certain information may not be removable before a set period due to legal obligations. Contact our support team for more details.

Your Rights

As a ku988 platform member, you have important rights over your own data. We respect these rights and are committed to fulfilling them in a timely manner.

• Right of Access: You can find out what data we hold about you at any time
• Right to Rectification: You may request corrections to any inaccurate information
• Right to Erasure: You may request deletion of your data where legally permissible
• Right to Data Portability: You may request your data in a portable format
• Right to Object: You may object to certain types of data processing
• Right to Restriction: You may request that we limit the processing of your data in certain circumstances

To exercise any of these rights, contact our support team. We are required to respond to your request within 30 business days.

Child Protection Policy

Ku988 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect data from or provide services to minors.

• Age is verified at the time of registration
• KYC verification is mandatory for flagged accounts
• Any account identified as belonging to a minor is suspended immediately
• Any data belonging to a minor is deleted immediately

Privacy Policy Updates

Ku988 reserves the right to update this Privacy Policy at any time. Members will be notified in advance via email or SMS for any significant changes.

• The date of the latest update will always be displayed at the top of the page
• Continued use of the platform after an update will be considered acceptance of the new policy
• Previous versions are kept on file with the support team
• If you do not agree to the updated policy, you will have the option to request account closure

We recommend reviewing this policy periodically. We're always here to help with any privacy-related questions you may have.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We're always ready to assist in Bengali and take every complaint seriously.

• Email: support@ku988.bet
• Live Chat: Available 24/7 (bottom-right of the platform)
• All complaints receive a response within 48 hours
• Complex requests may take up to 30 business days